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WaterPark Rules & FAQs




Rules
Frequently Asked Questions

Massanutten WaterPark


 

Massanutten WaterPark’s Top 20 Rules

  • Please obey the Lifeguards & Attendants at all times.
  • Management reserves the right to refuse admittance to or to suspend privileges of any persons failing to comply with any rules.
  • People under the influence of alcohol or drugs are not allowed in the WaterPark.
  • Children under the age of 12 must be accompanied by a responsible adult who will directly supervise them during the entire visit.
  • Guests with children under the age of 5 must be within arm’s reach of the child at all times.
  • Additional rules are posted at each attraction.
  • People with infectious diseases, communicable diseases or open sores are prohibited from using the WaterPark.
  • All guests are required to shower before entering the water.
  • All diaper-dependent guests must wear an approved swim diaper.
  • Proper swimwear is required. Exposed metal and loose strings are not permitted.
  • Only U.S. Coast Guard-approved floatation devices are permitted.
  • Lifejackets are provided at no additional charge on a first-come, first-served basis and must remain in the WaterPark.
  • No running, pushing, rough play or shoulder riding in the pool areas.
  • Lockers are available and we encourage their use. We are not responsible for lost, stolen or damage property.
  • Please leave rafts, balls, chairs and all toys in your car.
  • We may close during inclement weather.
  • The WaterPark maintains a Non-Smoking environment.
  • No outside food or drink is permitted.
  • There is video surveillance at this facility.
  • Massanutten WaterPark is an aquatic environment. Be prepared to get WET!

 


Frequently Asked Questions

What are the hours of the WaterPark?
Can I use the WaterPark without staying overnight?
Can I re-enter the WaterPark?
What is the temperature in Massanutten WaterPark?
Are there height restrictions for the attractions at Massanutten WaterPark?
Are there lifeguards at Massanutten WaterPark?
Are outside coolers, food or drink permitted into the WaterPark?
Are towels available?
When are swim diapers required and are they available for purchase?
Are lockers available at the WaterPark?
Are changing rooms and showers available?
Are life vests permitted and available?
What is proper swimming attire?
Is internet access available at the WaterPark?
Does Massanutten WaterPark offer Group and Party Packages?

 

What are the hours of the WaterPark?
Hours of the WaterPark vary per season. The indoor portion of the WaterPark is open year around. From Labor Day through Memorial Day, the park is closed on most Tuesdays and Wednesdays. The outdoor portion of the WaterPark is open from Memorial Day to Labor Day. For more information visit our Hours and Rates page.

 

Can I use the WaterPark without staying overnight?
Yes, please click here for current WaterPark pricing and hours.

 

Can I re-enter the WaterPark?
Yes, as long as you keep your wristband on you will be allowed to come and go as you please. The wristbands are bar coded and dated for one day of use.

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What is the temperature in Massanutten WaterPark?
Massanutten WaterPark's aquatic floor maintains the air temperature between 83 - 85 degrees with the water temperature between 81 - 83 degrees. Our transparent Texlon roof allows the UV rays in the building, so you may feel a slight difference in temperature throughout the day.

 

Are there height restrictions for the attractions at Massanutten WaterPark?
There are height restrictions set forth by the ride's manufacturers.

  • The Country Cooler, Melting Mogul, Peak Splash, Skyline Falls and Avalanche slides have a minimum height requirement of 42" tall to ride.
  • The PipeLine (FlowRider) has a minimum height requirement of 42" tall to ride bodyboard style and 52" tall to ride stand-up (A lesson taken at Massanutten WaterPark is also required before riding stand-up).

 

Are there lifeguards at Massanutten WaterPark?
Yes, Massanutten WaterPark has certified lifeguards working to provide you and your family a safe and fun environment.

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Are outside coolers, food or drink permitted into the WaterPark?
Unfortunately, outside coolers, food or drink are not permitted in the WaterPark building. However there are many dining options inside the WaterPark and on the Resort for your enjoyment. For more information visit our Dining section.

 

Are towels available?
Towels are not provided at the WaterPark, though you may bring your own. Massanutten WaterPark towels are available for purchase at MerchanDice Surf Shop.

 

When are swim diapers required and are they available for purchase?
Swim diapers are required for all children who are not toilet-trained. Swim diapers are available for purchase at MerchanDice Surf Shop.

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Are lockers available at the WaterPark?
Yes, lockers are available in the indoor portion of the WaterPark for a $5 rental fee for the day. A $15 refundable deposit is also required at the time of rental.

 

Are changing rooms and showers available?
Yes, men's and women's changing and shower facilities are available. Family changing facilities are also available.

 

Are life vests permitted and available?
Yes, life vests are available and encouraged for all non and weak swimmers. You may bring your own life vest if it is well fitting and U.S. Coast Guard approved. Massanutten WaterPark has a varied amount of sizes available for use on a first come first serve basis.

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What is proper swimming attire?
Massanutten WaterPark is a family destination requiring appropriate swimming attire for everyone. Most swimsuits are fine to wear. Please ensure there are no snaps, rivets or metal zippers to prevent injury and damage to the slide.

 

Is internet access available at the WaterPark?
Yes. Massanutten WaterPark offers complimentary Wi-Fi throughout the building.

 

Does Massanutten WaterPark offer Group and Party Packages?
Massanutten WaterPark offers a discounted group rate and party packages. Please visit our Party Room and Group Rates page or call (540) 437 - 3387 for more information. All packages must be booked two weeks prior to arrival.

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